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Role Orientation: Therapist / Behavioral Health Clinician (LPCC/LISW/etc.)

1. Purpose of the Role

Therapists provide trauma-informed, root-cause-aware mental health treatment. They help clients understand their thoughts, emotions, and behaviors, and work toward healing and functional change using evidence-based therapies in coordination with NPs, labs, and RHC services.

2. Primary Duties

  • Conduct intake/diagnostic assessments and ongoing therapy sessions (telehealth and/or in-person).
  • Develop, implement, and regularly update treatment plans with client input.
  • Provide individual, family, or group therapy using appropriate modalities (e.g., CBT, EMDR, DBT skills, etc.).
  • Screen for and respond appropriately to safety concerns (suicidality, self-harm, harm to others, abuse/neglect).
  • Collaborate with NPs, case managers, and field techs on integrated care.
  • Document all sessions and contacts in the EHR within required timeframes.
  • Use supervision and consultation for high-risk or complex cases.
  • Participate in ongoing training and quality initiatives.

3. Key Systems & Tools

  • EHR for notes, treatment plans, messaging
  • Telehealth platform(s)
  • Screening tools and rating scales (PHQ-9, GAD-7, etc.)
  • Internal communication tools (secure messaging, email, task systems)

4. Supervision & Chain of Command

  • Clinical oversight: Clinical Director / designated clinical supervisor
  • Operational issues (scheduling, workload, telehealth logistics): supervisor & COO/site lead
  • RHC questions (if tied to RHC program): RHC lead / billing/operations contact

You are expected to consult when:

  • Risk is elevated or unclear
  • Ethics, boundaries, or legal questions arise
  • You feel stuck, overwhelmed, or unsure of next steps

5. Scope & Boundaries

You can:

  • Provide therapy within your license and training.
  • Diagnose and create treatment plans (as allowed by license and payer).
  • Coordinate care with NPs and other providers.

You must not:

  • Practice outside your scope (e.g., prescribing meds, interpreting labs unless trained/licensed to do so clinically).
  • Provide ongoing “covert” services to people who are actually outside our policies (e.g., out-of-state clients without licensure).
  • Ignore or under-document serious risk or critical incidents.

6. RHC & Behavioral Health Connection

  • If you are licensed in Ohio, many of your therapy services may be billed through the RHC.
  • You are still a behavioral health clinician, but your work may sit under the RHC umbrella for billing and compliance.
  • You must follow:
    • BH clinical standards and
    • Relevant RHC policies (telehealth emergency procedure, documentation, etc.).

7. Success in This Role Looks Like

  • Clients experience therapy as safe, collaborative, and effective.
  • Treatment plans are active, meaningful, and linked to session notes.
  • Risk is identified early, managed appropriately, and documented clearly.
  • You participate actively in supervision and consult when needed.
  • You understand how your therapy work ties into clients’ labs, NP care, and RHC processes.
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