1) What Personal Information We Collect

We may collect the following categories of personal information when you use our website, submit forms, request services, or communicate with us:

  • Contact Information: name, email address, phone number, mailing address

  • Account / Intake Information (if applicable): information you submit through forms or portals

  • Communication Information: messages you send to us, including email, form submissions, and SMS/text message content (where applicable)

  • Device and Usage Information: IP address, browser type, device identifiers, pages viewed, and interactions with our website (via cookies or similar technologies)

Note: If you submit health or clinical information through our forms, portals, or communications, you do so voluntarily and it will be handled according to applicable laws and our internal policies.

2) How We Use Personal Information

We use personal information to:

  • Provide, operate, and improve our website and services

  • Respond to inquiries and communicate with you

  • Schedule appointments and provide customer support

  • Send administrative messages (e.g., confirmations, reminders, service updates)

  • Send marketing or informational communications only if you have opted in where required

  • Maintain security, prevent fraud, and comply with legal obligations

3) Who We Share Personal Information With

We may share personal information only as needed to operate our business, including with:

  • Service Providers / Vendors that help us run our operations (e.g., website hosting, form tools, scheduling systems, analytics, communications tools, payment processing, IT/security support)

  • Professional Advisors (e.g., attorneys, accountants) as needed

  • Legal / Regulatory Authorities if required to comply with law, court order, or lawful request, or to protect rights and safety

  • Business Transfers in connection with a merger, acquisition, or sale of assets (with appropriate safeguards)

We do not sell your personal information.

SMS Consent: SMS consent is not shared with third parties or affiliates.

4) SMS/Text Messaging Privacy (Important)

If you choose to opt in to receive SMS/text messages from us, we may use your phone number and message content to:

  • Send messages you requested (e.g., appointment confirmations, reminders, service-related updates, or other communications you opt into)

Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP.

SMS consent is not shared with third parties or affiliates.

5) Cookies and Analytics

We may use cookies and similar technologies to improve site functionality, understand usage, and enhance performance. You can control cookies through your browser settings. Disabling cookies may affect site features.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we take privacy and security seriously.

7) Your Choices and Rights

Depending on where you live, you may have rights to request access, correction, or deletion of your personal information, or to object to certain processing. To make a request, contact us using the information below.

8) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website.

9) Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.